Positive

91%

9%

399 Testimonials

Mike Gellner Mon, Oct 23 2017

It took longer to turn it around than 3-5 days, but it seems to be working fine.

Thomas Berens Mon, Oct 16 2017

So far love the service. I was initially disappointed not to speak to a person or receiver return call. I have been pleased with the online portion. There is some uncertainty as to whether the exchange unit needs to be back in 5 or 10 days and whether these are calendar days or business days. So far the replacement unit has worked wonderfully.

Eric Schmidt Mon, Oct 16 2017

Thank you for your service !! You found nothing wrong with my 1976 Porsche 914 ECU, but helped me to eliminate a reason for not starting. I respect your honesty for returning the unit and only charging me your $75 testing fee. I am glad you are able to test old ECUs given they are not available to purchase as new units. I am happy you made it through the Hurricane. Keep up the good work !!

Clay Smith Mon, Oct 16 2017

I hated the fact that I received a email 15 minutes after shipment of the computer that stated you required more components for testing costing double the shipping. This information would be better served if included in the approval work order e-mail. I love the full professional operation you have and the constant customer communication. I look forward to doing business with you in the future.

Jory Dillenburg Mon, Oct 16 2017

I was very happy and pleased with the serviced I received. No only was i given an email with pointers but also received a phone call, asking if i had any questions and went over some of the test procedures. I would defiantly use this service again for my European repairs.

Bo Christensen Mon, Oct 16 2017

Hello I didn’t hate anything. I did however think that the $100 resoldering was a bit expensive. Since there’s no warranty on that work, you should consider offering that at half price. But that’s because I also paid $75 for the test bench. The communication was great, the work process was great. I think you did a great job, the shipment back was only 3 days, which was very good too. My Porsche mechanic says that the ECU looks very good, so thanks a lot. Best Regards Bo

William Mikesell Thu, Oct 12 2017

Full understanding of my problem, explained what needs to done and then did the work in a very professional manner. I still am unable to start the car, awaiting on a ignition switch, hope that works.

Ronald Whaley Wed, Oct 11 2017

I loved everything. I was explained upfront on the phone the process of $75 for evaluation and the charges for repair and exchange was clear. Turn around time was faster than originally told. Under promise and over delivery is a good practice :)

Randy House Tue, Oct 10 2017

Response and service was quick and up to speed. No hate.

John Hempel Mon, Oct 09 2017

I loved everything you guys did very professional. You guys made everything for me I had an issue with my home computer and you guys handle everything over the phone thank you again